In the app (fastest)
- Open Piggie and sign in.
- Tap Profile.
- Tap Delete my data.
- Confirm. If you have a balance, the app shows the exact amount first; it is forfeited when you delete.
On the web
No phone handy, or the app is gone? Send us this form from the email on your Piggie account. We confirm it is you by writing back to that email, then delete the account within 45 days. You can also email privacy@piggietap.com with the subject "Delete my Piggie account".
Got it. We will email you from privacy@piggietap.com to confirm it is your account, then delete it. If you do not see our email within two business days, check your spam folder.
What is deleted
- Your sign-in (Apple, Google, or email and password)
- Your profile: name, photo, and avatar color
- Your birthday
- Your coins and your balance (any balance left is forfeited)
- Your brand sharing and brand offer choices
What we keep, and why
Once you create an account and collect a coin or cash out, you are in our system. We keep these records for fraud, security, and legal reasons, for as long as we need them:
- Cash-outs you already made (the PayPal email, Venmo username, or Zelle mobile or email, amounts, dates), because they are financial records, and any cash-out still on its way to you
- Coins you tapped and collected, and our fraud and sticker records (which stickers, where to about 11 meters, and when)
- A one-way code of your email and sign-in, so we can recognize the account if it signs up again, and the brand and year of any birthday bonus
- Bans: an account banned for fraud keeps its phone and its PayPal, Venmo and Zelle details blocked
- Problem reports and messages you sent us
- De-identified and aggregated data
The full details are in our Privacy Policy.